Privacy Policy
Last updated: September 2026
Dermatology & Medical Aesthetic Clinic – Dr. Stelios Mina (“the Clinic”, “we”, “us” or “our”) respects your privacy and is committed to protecting your personal data.
This Privacy Policy explains how personal information may be collected, used and protected when you visit this website, contact the Clinic through the website, submit an appointment or callback request, or interact with the website’s virtual AI assistant.
1. Information We May Collect
Depending on how you use the website, we may collect information that you voluntarily provide, including:
- Name
- Email address
- Telephone number, where provided
- Reason for contact
- Service of interest
- Preferred appointment date or time
- Information included in messages submitted through contact forms
- Information provided when requesting a callback
- Communications submitted through the website’s AI assistant
We may also collect limited technical information relating to your visit, such as browser type, device information, IP address and website usage information, where applicable.
2. How We Use Your Information
Personal information submitted through this website may be used to:
- Respond to enquiries
- Process appointment or consultation requests
- Respond to callback requests
- Provide information about the Clinic and its services
- Communicate with you regarding your enquiry
- Maintain the security and proper operation of the website
- Comply with applicable legal and regulatory obligations
Submitting an appointment request through the website does not constitute confirmation of an appointment. An appointment is confirmed only after communication with the Clinic.
3. Medical and Health Information
The website is intended to provide general information about dermatology, aesthetic medicine and the services offered by the Clinic.
The website, its contact forms and its AI assistant are not intended for medical emergencies and do not replace a medical consultation, examination, diagnosis or treatment by a qualified healthcare professional.
Visitors should avoid submitting unnecessary sensitive medical or health information through general website communication channels.
Where health-related information is voluntarily provided and is necessary for responding to an enquiry or providing healthcare services, it will be handled with appropriate confidentiality and in accordance with applicable data protection requirements.
4. AI Assistant
The website may provide access to an AI-powered virtual assistant designed to help visitors find general information about the Clinic, its services, opening hours, location, contact details and the process for requesting an appointment or callback.
The AI assistant:
- Does not provide medical diagnoses
- Does not prescribe or recommend medical treatment
- Does not provide personalised medical advice
- Does not replace examination or consultation by a doctor
- Does not independently confirm medical appointments
Information entered into the AI assistant may be processed by third-party technology providers necessary for the operation of the service.
Users should not submit unnecessary confidential, sensitive or medical information through the AI assistant.
5. Contact Forms and Appointment Requests
When you submit a contact or appointment request form, the information you provide is used for the purpose of responding to your request and communicating with you.
The Clinic will not use information submitted through these forms for unrelated marketing purposes unless you have separately provided the appropriate consent.
6. Cookies and Similar Technologies
This website may use cookies and similar technologies that are necessary for website functionality, security and user experience.
Where analytics, marketing or other non-essential cookies are used, they will be handled in accordance with applicable data protection and electronic communications requirements, including obtaining consent where required.
You may be able to manage your cookie preferences through the website’s cookie consent mechanism and through your browser settings.
7. Third-Party Services
The website may use third-party services and technologies to provide functionality such as:
- Website hosting
- Contact and appointment request forms
- AI-powered assistance
- Website security
- Analytics
- Embedded maps or other external content
Where personal information is processed by third-party service providers on our behalf, we take reasonable steps to use providers that offer appropriate privacy and security safeguards.
Some providers may process information outside the European Economic Area (EEA). Where applicable, appropriate safeguards for international data transfers will be used as required by law.
8. How Long We Keep Your Information
Personal information is retained only for as long as reasonably necessary for the purpose for which it was collected, including responding to enquiries, providing requested services, maintaining appropriate records and meeting legal or regulatory requirements.
Retention periods may vary depending on the nature of the information and the purpose for which it is processed.
9. How We Protect Your Information
Reasonable technical and organisational measures are used to protect personal information against unauthorised access, alteration, disclosure, loss or misuse.
However, no method of transmission or storage over the internet can be guaranteed to be completely secure.
10. Your Data Protection Rights
Subject to applicable law, including the General Data Protection Regulation (GDPR), you may have the right to:
- Request access to your personal data
- Request correction of inaccurate or incomplete information
- Request deletion of your personal data in certain circumstances
- Request restriction of processing
- Object to certain types of processing
- Request portability of your data where applicable
- Withdraw consent where processing is based on consent
You also have the right to lodge a complaint with the competent data protection supervisory authority.
In Cyprus, the relevant supervisory authority is the Office of the Commissioner for Personal Data Protection.
11. External Links
This website may contain links to third-party websites. We are not responsible for the privacy practices, security or content of external websites. Visitors should review the privacy policies of those websites separately.
12. Changes to This Privacy Policy
This Privacy Policy may be updated periodically to reflect changes to the website, its services, applicable technologies or legal requirements.
The latest version will be published on this page with the relevant update date.
13. Contact
Dermatology & Medical Aesthetic Clinic – Dr. Stelios Mina
109 Spyrou Kyprianou Ave., 1st Floor
3077 Limassol, Cyprus
Telephone: +357 25 335500
Email: stelios.minas@telederm.org